• COVID19 Mund-Nasen-Schutz | © Kitzsteinhorn ©Kitzsteinhorn
    keep each other safe!
Getting through the summer safely together

The COVID-19 Code of Conduct of the lift companies in the ALPIN CARD ticket alliance: Saalbach Hinterglemm Leogang Fieberbrunn, Schmittenhöhe in Zell am See and Kitzsteinhorn Kaprun.

This information will be updated on an ongoing basis!
(Status: 01 July 2021)

The safety and personal health of every person are at the forefront of our minds, including that of our lift companies. We are establishing, based on the regulations of the Austrian Federal Government, a series of measures to protect all guests and employees.

In compliance with the current valid regulations, we firmly believe that you can relax and enjoy your holidays in our network. 

For everyone’s safety

Please respect our COVID-19 Code of Conduct, which is continuously updated to reflect the current situation and any changes in legal or regulatory requirements. 

What we can do for you:

Lift Companies - General information and organisation

  • Signposts and information points: These outline our Code of Conduct in the lift areas.

  • Mouth-nose-protector (MNP): The wearing of a MNP is obligatory in the appropriately marked areas (see section mouth-nose-protector). 

  • Organised queuing areas: We will organise the queuing areas independently of the current legal requirements in such a way that clusters of people are avoided as much as possible.

  • Hand hygiene: We have installed sufficient hand disinfection facilities in the lift stations.

  • Disinfection measures (e.g. in sanitary facilities) are carried out regularly. 

Mountain restaurants operated by Gletscherbahnen Kaprun AG

Current Austrian law pertaining to COVID-19 requires us to solicit documentation from guests (from the age of 12) to ensure they present low epidemiological risk (i.e. they are either vaccinated, tested or recovered).
 
Examples of valid documentation are as follows:

  • Proof of a negative COVID-19 test result
  • Formal confirmation from a physician of COVID-19 recovery after an infection
  • Formal confirmation of quarantine completion subsequent to COVID-19 infection
  • Proof of vaccination
  • Proof of neutralizing antibodies 

 
In addition:

  • All guests must register if staying longer than 15 minutes: Due to current COVID-19 regulations in Austria, we are required to record your contact data whenever you visit one.
  • Digital food and beverage menus: At those of our restaurants offering tableside service, listings of all foods/beverages are accessible by means of QR-Code.
  • Cleaning: We invest in a wide range of targeted hygiene and cleaning measures. These include, for example, thorough cleaning and disinfection of tables/bar areas in our dining establishments as well as handrails, door handles and sanitary facilities.

Lift Company employees

  • Employees are largely vaccinated for COVID-19 or are tested regularly. 
  • Employees in contact with guests and colleagues are instructed to wear a MNP.

What you can do to protect yourselves and others:

Wear a mouth-nose-protector (MNP)

Always carry a facemask with you and use it as required.

Masks & tube scarves
The wearing of mask & tube scarves is obligatory from the age of 6 in the corresponding marked areas.
 

In these areas the wearing of a MNP is obligatory:

  • in enclosed rooms, lift stations, entrance/exit area and throughout the journey in the lift
  • when using the WC facilities

Take care of ventilation

Please ventilate the lift during your journey.

Take care of hand hygiene

Please observe the general rules of hygiene and wash your hands regularly. Disinfectant dispensers are available at the lift stations.

Disposal of used protective masks

Please do not leave your used protective masks or handkerchiefs in the lifts but dispose of them properly. In the lift station areas, there are waste bins available.

Follow the recommendations and instructions

Please follow the recommendations for conduct and the instructions of our employees and especially observe the applicable hygiene regulations.

Pay cashless

When possible, make non-cash payments.

Don't visit when you're not feeling well

If you have symptoms that could indicate a possible COVID-19 infection (fever, cough, sore throat, loss of taste/smell, ...), please stay at home/in your accommodation and contact the reception of your accommodation or a doctor immediately.

Demonstrate personal responsibility

Please demonstrate personal responsibility and protect your health as well as the health of your fellow human beings.

From you we request

Please follow our COVID-19 Code of Conduct and enjoy your stay in the ALPIN CARD region.

We will continually evaluate the situation and adapt our Code of Conduct to fall in line with any changes regarding legal or regulatory requirements.

 

This information will be updated on an ongoing basis!
(Status: 01 July 2021)

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